The Impact of New Technologies on the Towing Industry

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I recently wrote the article for Tow Professional magazine, it informs the reader about what’s needed for tomorrow’s internet or “cloud-based” technology. However, before you surrender to your reliable PC-based management software, there’s much to contemplate.

Not all internet connections or software applications (Apps) are created equal; ensure your internet connection is reliable and capable of providing the bandwidth required for tomorrow’s business demands. additionally, are you able to hand over control of your company data to an unknown cloud warehouse server? Internet security is additionally an awfully important consideration, recent attacks on the right track and Macy’s should make us all cautious.

Within five years, Cloud-Based Technology will dominate, but right NOW, is it right for you?

It is a year since Tow Professional reviewed the industry software market and far has changed. New towing software vendors are entering the market, providing competition for the more experienced software companies who have a long-standing national presence. These prominent software brands, Beacon, Tracker, and VTS Systems have continued to add new features, and there’s a growing trend, initially started by VTS Systems, toward collaborating with other technology leaders, like Auto Data Direct and TomTom, providing expanded features at a lower cost. Over the past 12 months, Telematics or integrated GPS has become the fastest-growing segment and a requirement have for competitive, cost conscience owners. Integrated Telematics link together with your management software, providing “intelligent dispatch” and interactive driver/dispatcher input, together with real-time vehicle performance data. TomTom’s “Traffic” stands out as a serious advance, providing real-time updated traffic flow and congestion status, continually updating the quickest route from call inception to the incident location. When wont to optimize driver/truck efficiency, TomTom claims a 15 to twenty percent saving in fuel and maintenance costs.

Just memories are paper ledgers, paper invoices, manual lien letters, and visits to the Post Office for many towing companies such as Towing Santa Clara. Yet many within the industry are struggling to accommodate the never-ending advances in office automation. Not everyone caught the pc bug and to several, the recording machine within the office are some things you are doing not mess with. Therefore, it’s important for the software developers while providing additional cost-saving benefits, to stay the programs intuitive and straightforward to work.

By offering cloud-friendly operating systems, new operating platforms from Google et al. are challenging the dominance of Microsoft and Apple. However, Microsoft won’t hand over its global dominance of the OS market, without a fight. Launched in August 2012, Microsoft’s Windows 8 OS has successfully moved Microsoft firmly into cloud OS territory. However, for towing companies who are firmly entrenched within the traditional Windows 7 or previous versions of Microsoft OS, Windows 8 could be a steep learning curve.


ALSO READ: The Importance of TMS in a Trucking Company Software


There is little doubt that web or cloud-based technology, together with smartphones, tablets, and a bunch of recent apps will dominate our industry within five years, however, is it the correct choice for your company?

If your business is found in a rural community or a city that has below standard or acceptable internet service, then cloud-based technology might not be for you. Before you throw caution to the wind and provide up your solid, reliable PC/server-based application, and jump into a cloud solution, there are preparations to form and inquiries to ask.

  • How reliable is your internet connection (Wide Area Network – WAN), and does one have a backup solution? “It isn’t IF your internet will FAIL, it is WHEN.”
  • Check your bandwidth capacity and also the time it takes your screen to refresh or change (latency) a slow internet not only costs money, it adds to daily frustrations, it’s operationally inefficient and a powerful indicator of underlying problems. To conduct an easy test of your internet speed, head to or the same testing service. to control a good cloud base tow management program, you must have a minimum latency or “PING” rate of but 30 ms (milliseconds), a download speed of not but 20 Mbps (megabits per second), and an upload speed of not but 5 Mbps. connections of up to 10 ms PING, 80 Mbps download, and 15 Mbps upload is what an efficient cable internet service will offer.
  • Invest in a very professional networking company to judge or build out your office network (Local Area Network – LAN). Build for the longer term, demand and internet speeds will only get faster. enforce 100/1000 or Giga switches, and if your budget will run thereto, CAT 6 instead of CAT 5 Ethernet cabling.
  • The reliable office network (LAN) of the longer term is going to be a tiered system both hard-wired and Wi-Fi wireless. There simply isn’t enough Wi-Fi wireless bandwidth to service a busy office. data collisions, data corruption, slowness of screen refreshes, and eventually crashes are some of the things that multiple wireless users will cause. Hardwire your network printers, semi-permanent laptops, All-in-One’s, and desk PCs. Not only is it more reliable, but it’s also safer. Leave the wireless bandwidth for smartphones and tablets.

A PC/server-based system can enter and release vehicles, print statements and operate almost normally even without the Internet… consider those facts. Without the web, a cloud-based business is dead! you’ll likewise end up the lights, close the door, and return.